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Held Out, Never Trained On.

Slices of each corpus withheld from every training delivery and scored with the same verifiers, so the eval measures the work, not memorization. Refreshed as records arrive from operating sellers.

held-out eval · rcm twin · illustrative

task familytasksmodelstaff
work a denial to paid3122.9%84%
post insurance payment, reconcile54011.1%97%
schedule recall from recall list22818.4%95%
pre-authorization before treatment1966.6%88%
month-end close, A/R aging480.0%79%

figures shown are illustrative · real reports per delivery, refreshed on each record update

A benchmark that does not go stale. New records arrive every quarter, so the held-out set moves with the world.

Withheld by construction

The held-out slice is carved before any training delivery is cut, per company and per task family, and its hashes are recorded so contamination is checkable rather than asserted.

Same verifiers

Scored by the graders the environment ships with, against what the outside world said happened.

Human baseline

Where the original staff worked the tasks, their pass rate is reported beside the model's.

Reported per task family

Pass rate, partial credit where the rubric allows it, and the distribution of failure modes, so a lab sees where a model breaks rather than a single number.

Refreshed

New held-out slices as new records arrive. A benchmark that was current a year ago is still current.

Custom slices

Held-out sets built to a lab's specification on a shared corpus, or on an exclusively licensed one.